Discussing Costs Before Treatment Is Planned
Dental treatment is easier to plan when you know what is being recommended and what it is likely to cost. We will explain fees before treatment begins and, for larger plans, help you understand which parts are a priority and which may be staged.
Can I use my health fund?
Dalkeith Dental accepts all health funds. Ask for item numbers so your fund can confirm the cover that applies to you.Can claims be processed?
Many health fund claims can be processed through HICAPS where available, but each claim depends on your fund and policy.How we talk about treatment costs
The exact fee depends on what your dentist finds, the treatment involved, appointment time, materials, laboratory work and any records or referrals that are needed. Once a plan is clear, we can provide the relevant item numbers and expected fees so you can make an informed decision.
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Your appointment starts with a conversation about your concern, dental history, and what you want help with.
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Your dentist checks what is needed before recommending treatment. Records, radiographs, or referral pathways may be considered where appropriate.
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If treatment is recommended, the team explains the options, item numbers, likely fees, and anything that may affect the plan.
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You can take time to check with your health fund before booking the next stage, especially for larger treatment plans.
Using your health fund
Dalkeith Dental accepts all health funds. Preferred funds currently include HBF, HCF, NIB, CBHS and Smile.com.au. Your individual rebate depends on your policy, waiting periods, annual limits and the item numbers being claimed, so your fund is the best source for confirming what applies to you.
Preferred funds
Preferred: HBF, HCF, NIB, CBHS, Smile.com.au. Your policy still determines claim details and rebates.
What to check before making a claim
Bring your details
Bring your physical or digital health fund membership details if you would like us to process an eligible claim through HICAPS where available.
Ask for item numbers
When treatment has been assessed, we can provide relevant item numbers so you can check likely benefits with your fund before proceeding.
Confirm your own cover
Your health fund determines rebates, limits and waiting periods. We can help with the information they need, but we cannot guarantee the amount your policy will pay.
If a claim cannot be processed on the day, your fund can advise direct claiming steps.
Offers to check before booking
These offers are general information only. Please check the terms with the practice and confirm eligibility with your health fund before relying on an expected gap.
Children 12 and under
Gap-free check-up, clean and fluoride offer may apply for eligible children aged 12 and under with their health fund, subject to fund terms and the child's cover.
Offers do not guarantee eligibility, rebates, gap-free coverage, or exact out-of-pocket amounts. Treatment suitability and claim details can only be confirmed after the relevant assessment and fund checks.
Planning for Treatment Costs and Payments
Available payment options can be reviewed with the team. Payment is generally handled at the time of your appointment or treatment stage unless a different arrangement has been discussed with you. Ask reception to explain any conditions before you rely on an option.
Payment timing
Payment is generally handled at the time of your appointment or treatment stage, unless the team has discussed a different arrangement with you.
Staged treatment plans
For larger treatment needs, your dentist can discuss priorities and whether treatment can be staged where clinically appropriate.
Urgent dental care
Emergency costs can be uncertain until the dentist checks the tooth, gum, swelling, trauma, or broken restoration causing the problem.
Preparing for Your Dental Appointment
- Bring a health fund card or digital membership details if a claim may be submitted.
- Bring details of medications, allergies, medical conditions, and any recent dental records if available.
- Request relevant item numbers after assessment to check potential benefits with the health fund.
- Let the team know if cost, timing, or dental anxiety should be considered when arranging the appointment.
- Call ahead for urgent pain, swelling, trauma, or broken dental work so the team can guide the appointment type.
Questions about fees before booking?
Call reception for general fee information or help understanding a treatment estimate. If a treatment plan has already been provided, have it available so the team can explain the listed fees and payment arrangements.
Opening hours
- Monday
- 8am to 5pm
- Tuesday
- 7:30am to 6:30pm
- Wednesday
- 8am to 5pm
- Thursday
- 7:30am to 6:30pm
- Friday
- 8am to 4pm
- Alternate Saturdays
- 8am to 12pm
Common questions about fees and claiming
Find information about itemised fees, health fund benefits, HICAPS, payment options and details to confirm before treatment.
Dalkeith Dental accepts all health funds. Some funds may be listed or preferred by the practice, including HBF, HCF, NIB, CBHS, Smile.com.au, and Smile Dental Plan.
- Your rebate depends on your fund, level of cover, waiting periods, annual limits, and item numbers.
- The practice cannot promise eligibility, gap-free cover, or an exact out-of-pocket amount from website information.
- Your health fund can confirm the policy details that apply to you.
Bring your card or digital membership details if you want the team to try processing an eligible claim.