Fees and health funds

Discussing Costs Before Treatment Is Planned

Dental treatment is easier to plan when you know what is being recommended and what it is likely to cost. We will explain fees before treatment begins and, for larger plans, help you understand which parts are a priority and which may be staged.

Fees

When will I know the cost?

Before treatment begins, your dentist explains the findings, suitable options, likely timing, and itemised fees.
Health funds

Can I use my health fund?

Dalkeith Dental accepts all health funds. Ask for item numbers so your fund can confirm the cover that applies to you.
HICAPS

Can claims be processed?

Many health fund claims can be processed through HICAPS where available, but each claim depends on your fund and policy.
Fees explained

How we talk about treatment costs

The exact fee depends on what your dentist finds, the treatment involved, appointment time, materials, laboratory work and any records or referrals that are needed. Once a plan is clear, we can provide the relevant item numbers and expected fees so you can make an informed decision.

  1. 01

    Your appointment starts with a conversation about your concern, dental history, and what you want help with.

  2. 02

    Your dentist checks what is needed before recommending treatment. Records, radiographs, or referral pathways may be considered where appropriate.

  3. 03

    If treatment is recommended, the team explains the options, item numbers, likely fees, and anything that may affect the plan.

  4. 04

    You can take time to check with your health fund before booking the next stage, especially for larger treatment plans.

Health funds

Using your health fund

Dalkeith Dental accepts all health funds. Preferred funds currently include HBF, HCF, NIB, CBHS and Smile.com.au. Your individual rebate depends on your policy, waiting periods, annual limits and the item numbers being claimed, so your fund is the best source for confirming what applies to you.

Accept all health funds

Preferred funds

Preferred: HBF, HCF, NIB, CBHS, Smile.com.au. Your policy still determines claim details and rebates.

Before you call your fund

What to check before making a claim

Bring your details

Bring your physical or digital health fund membership details if you would like us to process an eligible claim through HICAPS where available.

Ask for item numbers

When treatment has been assessed, we can provide relevant item numbers so you can check likely benefits with your fund before proceeding.

Confirm your own cover

Your health fund determines rebates, limits and waiting periods. We can help with the information they need, but we cannot guarantee the amount your policy will pay.

If a claim cannot be processed on the day, your fund can advise direct claiming steps.

Fees, Health Funds, Payment Options

Planning for the Cost of Dental Care

Before treatment begins, we discuss expected fees, treatment options and any available payment arrangements. Health fund benefits depend on your policy and level of cover.

Fees

Treatment Costs

Understand the plan before you begin

  • Expected fees are discussed before treatment begins
  • You can ask which treatment needs attention first
  • Available payment options can be reviewed with the team
Helpful

Health Funds

What your cover may contribute

  • Many health fund claims can be processed through HICAPS where available
  • Cover and out-of-pocket costs depend on your fund
  • The team can help you check item numbers before treatment
Ask About Health Funds
hbf
medibank
bupa
ahm
australian unity
cbhs
gmhba
hcf
hif
nib
teachers health
unihealth
hicaps
medicare
defence health
qantas insurance
gmf
gu health
ing
police health
suncorp
westfund
apia
dva
Current offers

Offers to check before booking

These offers are general information only. Please check the terms with the practice and confirm eligibility with your health fund before relying on an expected gap.

Children 12 and under

Gap-free check-up, clean and fluoride offer may apply for eligible children aged 12 and under with their health fund, subject to fund terms and the child's cover.

Offers do not guarantee eligibility, rebates, gap-free coverage, or exact out-of-pocket amounts. Treatment suitability and claim details can only be confirmed after the relevant assessment and fund checks.

Payment planning

Planning for Treatment Costs and Payments

Available payment options can be reviewed with the team. Payment is generally handled at the time of your appointment or treatment stage unless a different arrangement has been discussed with you. Ask reception to explain any conditions before you rely on an option.

Payment timing

Payment is generally handled at the time of your appointment or treatment stage, unless the team has discussed a different arrangement with you.

Staged treatment plans

For larger treatment needs, your dentist can discuss priorities and whether treatment can be staged where clinically appropriate.

Urgent dental care

Emergency costs can be uncertain until the dentist checks the tooth, gum, swelling, trauma, or broken restoration causing the problem.

Before booking

Preparing for Your Dental Appointment

  • Bring a health fund card or digital membership details if a claim may be submitted.
  • Bring details of medications, allergies, medical conditions, and any recent dental records if available.
  • Request relevant item numbers after assessment to check potential benefits with the health fund.
  • Let the team know if cost, timing, or dental anxiety should be considered when arranging the appointment.
  • Call ahead for urgent pain, swelling, trauma, or broken dental work so the team can guide the appointment type.
Contact and access

Questions about fees before booking?

Call reception for general fee information or help understanding a treatment estimate. If a treatment plan has already been provided, have it available so the team can explain the listed fees and payment arrangements.

Opening hours

Monday
8am to 5pm
Tuesday
7:30am to 6:30pm
Wednesday
8am to 5pm
Thursday
7:30am to 6:30pm
Friday
8am to 4pm
Alternate Saturdays
8am to 12pm
Cost Questions

Common questions about fees and claiming

Find information about itemised fees, health fund benefits, HICAPS, payment options and details to confirm before treatment.

Dalkeith Dental accepts all health funds. Some funds may be listed or preferred by the practice, including HBF, HCF, NIB, CBHS, Smile.com.au, and Smile Dental Plan.

  • Your rebate depends on your fund, level of cover, waiting periods, annual limits, and item numbers.
  • The practice cannot promise eligibility, gap-free cover, or an exact out-of-pocket amount from website information.
  • Your health fund can confirm the policy details that apply to you.

Bring your card or digital membership details if you want the team to try processing an eligible claim.